Nokia’s touchiest week

We’ve arrived in Barcelona, Spain for Nokia World, a week where Nokia talks to its top customers.

When we got here a Nokia executive met me and bragged that the Internet has no clue what they will announce this week. I asked “what about the touch screen cell phone that I’ve seen rumors about?” He said that no one had gotten it right yet. The announcements are on Wednesday morning (it’s early Monday morning as I post this) so we’ll have to wait to see what they announce. He told me this is one of the only times he can remember when a big announcement has not leaked. He said that even internally only a handful of people have seen the new device they’ll be announcing on Wednesday. Does that tactic sound familiar? It should, and is only one of the reasons why this is Nokia’s touchiest week.

This is the week when Nokia either keeps its seat at the cell-phone-thought-leadership table or it will give up its spot to Apple and RIM alone.

Here’s some datapoints.

1. At the recent Salesforce.com conference CEO Marc Benioff asked the audience what cell phone they used. 35% answered iPhones. That’s incredible. Apple has gotten HUGE market share among enterprise users, despite having a huge wall setup against them.
2. RIM was used by almost everyone else at Salesforce. Nokia? Hah.
3. When I traveled to China the thought leaders there bragged about their iPhones. Same in Tel Aviv, Israel. These are places that are HUGE Nokia strongholds and that have almost no Apple stores.
4. Apple is just about to pass 10,000 apps for the iPhone, says Webware. Developers are picking iPhone big time. Why is that? Because Apple has thought leadership that Nokia has squandered.

Translation: this is the week that Nokia either shines or moves to the B list of the cell phone market. Yeah, you won’t know how this week turned out for a year or two, but there is no bigger week for Nokia.

Now, can you count Nokia out yet? No way. It has the biggest slice of the cell phone marketshare pie. Its devices are much better engineered than Apple’s are (GPS on Nokia is better, so are the antennas, the cameras, and bluetooth radios that Nokia uses). But engineering does NOT equal a great experience. Yeah, my Nokia does not drop phone calls in places in Silicon Valley that my iPhone does, but generally I reach for the iPhone when I want to make a call or surf the web. Why?

Nokia is behind in experience. The executives here from Nokia that I’ve talked to know that. They know this is Nokia’s touchiest week and one where they either deliver a much better device or they are going to face a very tough 2009 globally.

Oh, and how do you figure out what kinds of new features are coming soon? You visit the suppliers of Nokia like I did last week. I went to Broadcom where I met with (and videoed) the team that does the GPS chip inside your cell phones.

What did they tell me? Well, first, look at how much smaller that Broadcom chip is compared to the prototype that team built back in 2000. Can they make it even smaller? The team says “yes.” How? They are now combining chips. In your cell phone today is three chips. One for GPS. One for Wifi. One for Bluetooth.

Broadcom now makes one chip with all three features. That means longer battery life, lower cost, smaller form factor so you can have sexier phones that are thinner and smaller. By the way, the videos I shot with Broadcom explain how GPS works and how they are making it better so it works even inside buildings. Think that one small group of people can’t change the world? These engineers did. They are now working on new chips that also include MEMS (micromachines on silicon) that will include things like accelerometers (like the iPhone has). As I was leaving, the Broadcom PR people said they were “just about” to announce new chips. Is Broadcom waiting for Nokia to announce its new device? I hope so.

So, what do you think Nokia is going to release on Wednesday? Will it take “touch” and “experience” leadership back from Research in Motion and Apple?

More from Nokia World all week.

UPDATE: more discussion of this over on FriendFeed.

AT&T sees iPhone/voice controlled world

Mazin Gilbert of AT&T shows off research project

That’s Mazin Gilbert of AT&T showing off a research project to John Biggs, who runs CrunchGear, one of the best blogs that cover consumer electronics. You’ll notice the research project is running on Gilbert’s iPhone.

ComputerWorld wrote up the event
and you’ll see that iPhones played a key role in a lot what was demonstrated.

There CTO John Donovan showed me around, and in between a cool lab project that uses Second Life I kept noticing a trend. I visited the living room of the future (that’s what I called it) and they showed me a remote control that I could talk to “turn on CNN” and it did. But then they said “and you can do the same thing with your iPhone.”

Next to that was a cool search engine. “You can use your iPhone to find pizza.” And it worked. I want that!

Across the room was an online shopping service. Yes, you guessed it, you could use your iPhone to look up lots of things about the products you were thinking of buying.

Now, I’m being a bit over the top. It wasn’t all about the iPhone. Lots of stuff about videoconferencing and telehealth technologies too.

But I kept coming back to the iPhone-based world. It’s one that resonates with me.

Now, I think it’d be pretty weird for most people to talk to their iPhone to switch channels on their TV, but I could see a world where I could get rid of all my remote controls and that I could completely control via voice.

“Switch to ESPN.”

The demos they showed me worked pretty well. The living room scenario has a lot of edges that the engineers haven’t thought about yet. You can’t turn up the volume yet, for instance, because the prototype was actually a set top box that voice could control.

“Record ESPN.”

But think about the kind of world we’ll have when more and more of our services are available to be controlled by our voice.

“Turn off stove.”

To have such a world we’ll need devices that have been “IP-ized.” That way a voice controller could understand your voice (that part is getting very close to being done) and send your commands over via a, say, REST interface to the device.

That is further off. I know Dave Winer has had a Denon receiver for quite a while that’s had a Web server embedded inside of it (if you knew the IP address of Dave’s receiver and knew his password, you could turn on and off his receiver from anywhere in the world).

“Make it warmer in here.”

Imagining such a world where everything is controllable via voice. It’s an interesting idea, but the industry has a long way to go, even to just “IP-ize” all the consumer electronics hooked up to my TV.

That’s why the one thing I think you’ll see out of the research projects we were shown on Monday is a new search engine that uses data that AT&T has access to. An iPhone-based Yellow Pages.

“Order a pizza please.”

Oh, well, I’ll take my pizza, even if I won’t be able to control my TV anytime soon.

In startup success blogs don’t matter, paradigm shifts do

What’s the most successful new company out there of the past two years?

I’d argue it’s iLike, a music sharing and discovery service that came out on Facebook first, but has moved other places.

When I quit Microsoft they had no users.

Today they have 30 million.

How did THAT happen? It wasn’t because they got bloggers all hot and bothered about them. They didn’t win any contests. I don’t even think they showed up at Demo or TechCrunch or other industry conferences. If they did, they didn’t cause any headlines on blogs about how they were going to be THE next hot thing.

What did they do? They were first out the gate on Facebook’s application platform. That was a real paradigm shift. It was the first application platform I remember where I could see the apps YOU had loaded.

Second datapoint?

Yesterday I ran into the founders of Posimotion. Their company didn’t exist a few months ago, but today they are seeing 50,000 downloads a day of their iPhone apps. I don’t remember THEM being talked about anywhere, or on any famous tech blogs, but they are kicking but and well on their way to being a dominant software firm. How did they do it?

They were first out of the gate on the iPhone.

By the way, talking about the iPhone, Posimotion has some awesome iPhone apps.

Almost all of their apps are NOT free ones, so you can guess how much revenue per day is flowing into this very small company (which isn’t venture funded, by the way). Here’s my favorites from their 12 apps:

A level is a leveler which uses the iPhone to level picture frames and stuff like that. It’s a very cool use of the iPhone’s accelerometer.

Ever forget where you parked your car? If you used G Park you’d never forget again (it uses the GPS to memorize where you parked).

Golf Flyover is for golfers who want to know where to play golf and it uses the GPS in the iPhone to tell them information about the courses they are playing.

Pool is a fun game and well done using iPhone’s touch surface.

Well, since I’m irrelevant, I think I’ll take the rest of the day off! Heheheh.

Streaming video comes to iPhone…

I just got a note that Qik just shipped into beta on the iPhone. I’ll be testing this out and will let you know what I think. One thing, the quality isn’t expected to be as good as what I get on my Nokia phones for two reasons:

1. The compression is being done in software on the iPhone, where on Nokia phones there’s hardware support for that.
2. The camera isn’t close to as good, particularly in low light.

But, that said, lots of people only have iPhones, and don’t have Nokia phones, so this will let a lot of people do streaming video from their cell phones that couldn’t do it before.

One thing: if you do this, it’ll probably really drain your batteries (my Nokias only last about 40 minutes when I do streaming video) so beware of that if you try to stream something long.

UPDATE: One big thing is you need to jailbreak your iPhone before you can load this app. That’s very unfortunate because most people will not jailbreak their phones.

Warning: your calendar is in danger with Apple’s Mobile Me

Apple’s Mobile Me just deleted every single item from my Outlook calendar on Windows Vista. Gone. Deleted.

Luckily I have them backed up on Google, but what a scare.

Apple’s secrecy keeps them from properly testing out their apps with tons of users, the way other companies do who aren’t so worried about secrecy.

Other people are reporting the same thing. Do not buy Mobile Me. Do not install it. Be warned.

Update: Walt Mossberg, tech journalist for the Wall Street Journal, said to avoid Mobile Me too, weeks ago. I should have listened to him.

Update 2: this post got a separate conversation going over on FriendFeed.

The Silicon Valley VC Disease

Yesterday at the Mobile Web Wars event (here’s video of that), held right before the TechCrunch party, David Hornik, partner at August Capital (he’s the host of the TechCrunch party) told the audience that he would not invest in pure iPhone apps because the iPhone had too small a market share and that anyone who wanted to get big in the mobile space should go after all phones, not just the iPhone, which, while it’s hot with early-adopter types and is seeing people waiting in lines to buy around the world, hasn’t yet made a dent in, say, Nokia’s market share of cell phones overall.

Let’s call this the Silicon Valley VC Disease. This disease has been going on for a long time. Seagate’s CEO Bill Watkins told me a few months ago that Seagate almost didn’t get started because they couldn’t get funding from VCs who didn’t see a potential market for hard drives. UPDATE: See the comments below where I learned that August Capital is one of those who funded Seagate.

It’s a corrosive disease, too, and is why we get tons of stupid Facebook apps and tons of easy-to-make and likely-to-go-viral iPhone apps. Quick: explain why we don’t yet have a really brilliant travel app or even a single political app for the iPhone, despite lots of interest in those topics (especially in this political year). Not to mention many brilliant apps like Evernote (my favorite app so far)?

What is the disease? That you must make bucketloads of money (or at least have a shot at doing that) in the first two years of business.

If you have a plan to make just a reasonable amount of money, or if it will take decades to make a big amount of money, don’t come to Silicon Valley.

Walmart would NEVER have gotten funded by Sand Hill Road. It took decades to make bucketloads of money. That kind of business plan would never fit in here.

Why? We have the Silicon Valley VC disease.

I imagine that if we went back in time to 1977. Imagine a small group of geeks wanted to get funding to build apps for the Apple II. It didn’t have much market share yet. But imagine those developers wanted to build just Apple II apps. Would they have gotten funded? Probably not. And types like David Hornick would have told them “you gotta build apps for mainframes and DEC’s, because that’s where the market is, not in that Apple II toy.”

So, is Hornik wrong? No, he’s exactly right. The much bigger market is with regular-old-single-chip-cell phones. You know the type. They are the kinds of phones that make phone calls and maybe do SMS texting. If they have a Web browser it’s a small tiny black and white one that can only look at WAP-style text-centric sites, not the full-blown Web that the iPhone has.

But while Hornik is right, he also has the Silicon Valley Disease. He forgets that the small, seemingly unimportant platform today that gets early adopters excited will become the large, dominant platform of tomorrow. It might take 10 years, though, which is too long for VCs to care about. How long did it take Visicalc to happen on the Apple II? Or Aldus Pagemaker to happen on the Mac? A few years at minimum. iPhone is only one year old.

But already we’re seeing the writing on the wall. If you can get past your Silicon Valley VC Disease.

First, our society’s most valuable audiences are getting iPhones. Last week when I was in Los Angeles, both of the famous architects I interviewed already had 3G iPhones.

Those two guys are HUGELY valuable for advertisers. They are representative. They aren’t the only ones.

But even better than the demographics that the iPhone is getting is the usage patterns.

See, I have two Nokia phones and a Microsoft Windows Mobile phone too. They all suck for using the Web. Fine for email and for texting, but really suck for using the Web.

Go see Google’s Vic Gundotra (he’s Vice President and runs a bunch of the teams that build things for mobile phones). He told me that usage on the iPhone is “off the scale” when compared to other phones.

Simply translated: people who have non-iPhone phones simply aren’t using them for anything other than email. This is easily verified. Sit next to a Blackberry user and watch what they do. I do that all the time. All you see them doing is email and light Web use. Now sit next to an iPhone user and watch what they do. Much more heavily used on photos, maps, Web, and video.

An iPhone user is easier to reach and is easier to get to try new things. Plus, the iPhone app store makes it very easy for an app to be tried out and loaded.

But back to the Silicon Valley VC disease. It’s the same disease that Microsoft execs have. Or, really, most big company execs, or worse yet, our government workers, have truth be told.

They won’t adopt anything until “it’s safe” and until there’s a HUGE business reason to do it. It’s why huge parts of our government are still run on paper. Why there isn’t a database anywhere of all of our elected officials in the United States. Why Microsoft didn’t compete with Google until too late. Why General Motors won’t build great all-electric cars until after Tesla or Toyota beats them to the punch. Etc. Etc.

Luckily the Silicon Valley VC Disease is having less and less effect lately.

You can startup a company with very little cash, because you can build it on cloud-based services like Amazon’s S3, which let you get started and show the world you’re getting adoption even before you go for VC money.

And, luckily, not every VC has the Silicon Valley VC Disease. Lots invest in stupid, small, weird, ideas for platforms that only have a percent or two of market share. Go see Jeff Clavier, for instance. He’s been doing that a lot lately. I met him in the office of Tapulous last week, which makes iPhone apps.

Why shouldn’t you listen to Hornik and others who have Silicon Valley VC disease?

  1. It’s easier to start a company on new platforms. Why? Because the big money probably hasn’t moved in yet, or at least they haven’t become established.
  2. People who buy new things are FAR EASIER to convince to buy other new things than people who have had the same stuff for years.
  3. It’s easier to build a brand on a new technology than it is to do that on an older, more established one (hey, everyone has a radio in their cars, but you don’t see VC’s funding new radio stations, do you? Why is that?)
  4. The best, most transactional and monetizeable audiences are those that pick up new things. Think about it, would you rather have a customer like Dan Meis, one of the world’s best architects or someone like my dad who still uses the same TV that he bought from me in the mid-1980s? My dad is a nice guy and very smart, but he’s a horrible customer to have and is going to be very expensive to get to adopt something new.
  5. It’s a lot cheaper to get adoption when influencers (read bloggers and journalists and Twitterers and FriendFeeders) are talking about you. What are they talking about right now? iPhone apps. Look at Summize, the search engine Twitter just bought. What’s one of the trending topics on the home page? iPhone. Get over it. They ain’t talking about Nokia or Microsoft.

Anyway, I just find it interesting when VCs start telling people not to support a platform when there’s lines around the world waiting to buy that platform. If everyone listened to that sentiment we’d never see any innovation in the world.

So, who is working to prove Hornik wrong? Drop me a line.

Oh, and David’s a nice guy and throws great parties. Thanks David for letting me in last night and for giving me something interesting to blog about today. :-)

UPDATE: As usual lately a much more interesting conversation about this post is happening over on FriendFeed.