The Blog’s New Role in Crisis Communications… (from: Buzz Marketing with Blogs)
http://feeds.feedburner.com/BuzzMarketingWithBlogs?m=53
Interesting piece on FC Now tonight: The Blog’s New Role in Crisis Communications
Blogs have not been used much in crisis communication. “PR crisis” is a phrase that gets bandied about, but what we’re really talking about is business crisis or corporate crisis. A crisis is something that you can’t anticipate. An airplane crash is not a communications crisis. It’s a crisis, yes, but it’s not a communications crisis. That’s a drill. They have binders. They’re prepared for it.
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